Everything, answered.
If your question isn't here, our team replies within one business day.
Getting started
Is there a free plan?
Yes. Free includes weight tracking, manual food logging, exercise and Apple Health / Google Fit sync — forever.
Do I need a credit card to start?
No. Weightlytic Free won't need payment details, and paid plans will offer a free trial at launch.
Forecasting
How accurate are forecasts?
Accuracy improves the more consistently you log. We show a confidence range rather than a single false-precise date, so you always know how sure the model is.
How long until I get a forecast?
You'll typically see your first forecast within about a week of consistent weight logging — the model needs trend data before it can project.
AI Food
How accurate is photo food analysis?
It's designed to be highly accurate on common dishes, and you can always edit portions and macros before saving — the model learns your preferences over time.
GLP-1
Which GLP-1 medications do you support?
Mounjaro, Ozempic, Wegovy, Zepbound, Saxenda, Retatrutide and Trulicity. We add new medications as they reach broad availability.
Can I share data with my doctor?
Yes. Pro includes an export of medication, weight, and symptom history as a clinician-friendly PDF.
Pricing
Can I cancel anytime?
Yes. Cancel from the app or web in two taps. No retention pages, no questions asked.
Do you offer student or NHS discounts?
Yes — contact support with verification and we'll apply 30% off any plan.
Privacy
Who owns my data?
You do. Your data is encrypted, never sold, and exportable in standard formats at any time.
Are progress photos stored on your servers?
Optionally. By default, progress photos stay on your device. If you opt into cloud backup, they're end-to-end encrypted.